This is the second year we have published information in
accordance with the Global Reporting Initiative (GRI) G3 standard
and we continue to be an organisational stakeholder in this
organisation.
Our Reports corresponding to 2006 and 2007 have been audited by
a third party for compliance with the G3 principles. As was the
case last year, our 2007 CSR Report is "in accordance" with GRI,
with a level of A+.
For more information on our compliance with the G3 indicators,
please see the following tables
| PROFILE |
Perimeter |
Verification |
T.I. |
| 1.1. | Statement of the organization´s vision and strategy regarding its contribution to sustainable development. | G |  | | | 1.2. | Description of the main impacts, risks and opportunities. | G |  | | | 2.1 | Name of reporting organization. | G |  | | | 2.2 | Primary brands, products, and/or services. | G |  | | | 2.3 | Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. | G |  | | | 2.4 | Location of organization’s headquarters. | G |  | | | 2.5 | Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. | G |  | | | 2.6 | Nature of ownership and legal form. | G |  | | | 2.7 | Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). | G |  | | | 2.8 | Scale of the reporting organization | G |  | | | 2.9 | Significant changes during the reporting period regarding size, structure, or ownership including: | G |  | | | 2.10 | Awards received in the reporting period. | G |  | | | 3.1 | Reporting period (e.g., fiscal/calendar year) for information provided. | G |  | | | 3.2 | Date of most recent previous report (if any). | G |  | | | 3.3 | Reporting cycle (annual, biennial, etc.) | G |  | | | 3.4 | Contact point for questions regarding the report or its contents. | G |  | | | 3.5 | Process for defining report content. | G |  | | | 3.6 | Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. | G |  | | | 3.7 | State any specific limitations on the scope or Boundary of the report. | G |  | | | 3.8 | Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. | G |  | | | 3.9 | Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. | G |  | | | 3.10 | Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods. | G |  | | | 3.11 | Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. | G |  | | | 3.12 | Table identifying the location of the Standard Disclosures in the report. | G |  | | | 3.13 | Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s). | G |  | | | 4.1 | Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. | G |  | | | 4.2 | Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement. | G |  | | | 4.3 | For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members. | G |  | | | 4.4 | Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. | G |  | | | 4.5 | Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). | G |  | | | 4.6 | Processes in place for the highest governance body to ensure conflicts of interest are avoided. | G |  | | | 4.7 | Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics. | G |  | | | 4.8 | Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. | G |  | | | 4.9 | Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. | G |  | | | 4.10 | Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. | G |  | | | 4.11 | Explanation of whether and how the precautionary approach or principle is addressed by the organization. | G |  | | | 4.12 | Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. | G |  | | | 4.13 | Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: | G |  | | | 4.14 | List of stakeholder groups engaged by the organization. | G |  | | | 4.15 | Basis for identification and selection of stakeholders with whom to engage. | G |  | | | 4.16 | Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. | G |  | | | 4.17 | Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. | G |  | |
- 1.- While practical case studies are included in relation to the indicator, not all initiatives undertaken are included.
- 2.- While the aim is to report disclosure for the boundary indicated in this table, the report does not reflect information for all the countries and entities comprising the reporting boundary. See the breakdown by country and entity included in the Corporate Responsibility Report.
- 3.- Only qualitative information is provided. The quantitative data also required by the indicator is not disclosed.
- 4.- EN 20: This information is not disclosed due to the change in the International GHG Protocol methodology (the direct conversion to CO2 equivalent is instead included).
- 5.- Disclosure is not provided on the volume of spills during the year. However, this figure is not material.
- 6.- Although this indicator is applicable, the related information is not included in the CR report, except in relation to Spain, due to differences in the information collection processes.
- 7.- Although these indicators are applicable, the related information is not included in the CR report, as no training was provided on this matter in 2007.
- 8.- Verification of the indicator with the documentation filed with the competent organism was only applicable to the cost of universal service provision in Spain.
- 9.- The CR report includes information on the initiatives undertaken, but not on policy.
LEYENDA PROCEDIMIENTO DE REVISIÓN | | CA | Verification of the audited 2007 consolidated annual accounts and management report for Telefónica, S.A. | | ATM | Verification of the audited 2007 consolidated annual accounts and management report for the Telefónica Association for the Disabled (�ATAM� for its initials in Spanish) | | PA | Checked against the Telefónica Group�s Business Principles approved in December 2007. | | FE | Verification against external sources for a sample of the quantitative and qualitative information generated by Telefónica�s Group companies� internal systems. While varying by indicator, the external sources relied upon include, among other sources, third party reports issued for internal use by Telefónica, press releases, access to outside webpages, invoices, payrolls, etc. | | CO | Verification against the notifications filed with the pertinent official organisms (CNMV, CMT, etc.). | | PM | Membership of the Global Compact confirmed. | | SI | Verification that the data reported has been properly gathered by checking with internal information systems and/or by verifying qualitative disclosure against the documentation provided by the responsible areas/companies as back-up. | | IP | Verification of the quantitative and/or qualitative data disclosed against the information made publicly available to the market by the Telefónica Group and/or included on its website. | | PP | Verification that the policies, systems and procedures described exist. | | CC | Verification of the calculations performed following the methodology applied by the Telefónica Group. | | AI | Compliance with the communications and documentation received from the corporate unit in charge of intervention, inspection and the internal audit function. | | NA | Verification that the criteria used in determining that a given indicator is �not applicable� to Telefónica�s business activities are reasonable. | | ND | Indicators that are applicable to Telefónica�s business activities for which there is no information available or such information is not disclosed. Telefónica expects to repor on this indicator in 2009. | | AJ | Compliance with the information received from the legal services in each country. | | | | | | | | REPORTING BOUNDARY LEGEND | | | | | G | Telefónica Group (including Telefónica O2 Europe) | | G (sin O2) | Telefónica Group (excluding Telefónica O2 Europe) | | GE | Telefónica Group in Spain | | TelesP | Telefónica de Brasil (fixed telephony) | | FT | Telefónica Foundation | | TMV | Grupo Telefónica Móviles | | TdE | Telefónica de España | | TME | Telefónica Móviles de España | | TID |
Telefónica Investigacióny Desarrollo (Research & Development) | | AT | AT | | O2 | Telefónica O2 Europe (UK, Germany, Ireland and Czech Republic) | | |
Independent Verification
(Ernst&Young)
|